Contact Us

Have questions or suggestions? We would love to hear from you. Please contact us through the following methods.

Email

service@shingihou.com

We will respond within 24 hours

Phone

+81-92-984-3200

Mon-Fri 09:00-18:00 (JST)

Address

Fukuoka, Japan

Shingihou Co., Ltd.

Send Message

We will respond within 24 hours of receiving your message

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Frequently Asked Questions

Product Inquiry

Questions about rice varieties, quality, storage, etc.

Orders & Shipping

Order status, delivery time, shipping costs, etc.

Returns & Exchanges

Return process and policy information

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Business Hours

Monday - Friday: 09:00 - 18:00 (JST)

Saturday, Sunday & Public Holidays: Closed

* Messages received outside business hours will be responded to on the next business day